Privacy Policy

Last Updated: August 5, 2026

Introduction

This Privacy Policy explains how plum-crater collects, uses, discloses, and protects your personal information when you use our website and services.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information when you submit inquiry forms
• Email address for communication purposes
• Project details and specifications you share with us
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Pages visited and time spent on pages
• Referring website addresses
• Operating system information

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes
• Communicate about your projects and services
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and enhance security

Information Sharing

We do not sell your personal information to third parties. We may share your information with:

• Service providers who assist in our operations
• Professional advisors such as lawyers and accountants
• Law enforcement when required by law
• Business partners with your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to processing of your information
• Withdraw consent where processing is based on consent

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. For more details, see our Cookies Policy.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

plum-crater
47 Industrial Drive
Eagle Farm QLD 4009
Australia
Email: [email protected]

Australian Privacy Principles

We are committed to complying with the Australian Privacy Principles contained in the Privacy Act 1988. Our handling of personal information is governed by these principles and this policy reflects our commitment to protecting your privacy in accordance with Australian law.